“Any movies you’ve already downloaded can be enjoyed at any time and will not be deleted unless you’ve chosen to do so. If you change your country setting, some movies may not be available to re-download from the movie store if the version you purchased isn’t also available in the new country. If needed, you can change your country setting back to your prior country to re-download those movies.”
I think the fact that he changed regions should have been part of the original complaint. That’s a big one that bites people with all kinds of digitsl content. It even can result in physical content that is effectively DOA.